Shipping policy

Delivery Policy – ALLAN (Stockholm Dog Studio AB)

We want your order to arrive quickly and smoothly. Below you can find information about how deliveries work at ALLAN.

Delivery Times

Standard delivery time within Sweden is 3–5 business days from the date your order is dispatched.
Standard delivery time within the EU is 5–14 business days from the date your order is dispatched.
During periods of high demand or unforeseen circumstances, delivery times may be longer.

Shipping Costs

Shipping costs depend on the weight, size, and delivery method of your order. The shipping cost is always displayed at checkout before you complete your purchase.

Delivery Methods

We ship our orders using reliable carriers such as PostNord or DHL. Once your order has been dispatched, you will receive a tracking number by email.

Receiving Your Package

Please inspect your package upon delivery. If your package is damaged or any items are missing, please contact us as soon as possible at contact@allansthlm.com.

Delivery Issues

If your order has not arrived, please contact us at contact@allansthlm.com and we will be happy to assist you. We are not responsible for delays caused by shipping carriers or other circumstances beyond our control.